Terms of Service.

• “Rome,” “we,” and “us” mean Rome Freight, Inc.
• “Platform” means the Rome software, including the operator, any web interface, and any related tools we provide.
• “User” and “you” mean the person or company that accesses the Platform.
• “Carrier” means a motor carrier or other transportation provider contacted or booked through the Platform.
• “Load” means a shipment you submit to the Platform for sourcing, quoting, booking, or tracking.
• “AI Agent” means the automated systems that communicate with Carriers on your behalf by voice, email, or text.

You must be at least 18 years old and have the authority to enter this agreement on behalf of the company you represent. If you are accepting on behalf of a company, you are agreeing for that company.

You are responsible for keeping your credentials secure and for everything that happens under your account. Tell us right away if you believe someone else has access to it.

Rome automates freight execution. Depending on what you enable, that can include sourcing carriers, handling inbound and outbound calls, negotiating rates, verifying compliance and insurance, booking loads, tracking shipments, and writing the results back to your systems.

You acknowledge that our AI Agents will communicate with Carriers on your behalf by automated voice, email, and text, and that those communications are made in your name.

We may change, add, or remove features. If a change materially reduces what the Platform does, we will tell you before it takes effect.

You are responsible for the accuracy of the load, rate, and contact data you give us. Rome acts on that data, and bad input produces bad output.

You agree to comply with

• Federal Motor Carrier Safety Administration and Department of Transportation rules that apply to your operation.
• The Telephone Consumer Protection Act and any other law governing automated calls and text messages, including consent requirements for the contacts you supply.
• The CAN-SPAM Act and any other law governing commercial email.
• Any brokerage, bond, or licensing obligations that apply to you.

You agree not to

• Use the Platform for any unlawful purpose or to send anyone fraudulent information.
• Upload contact data you do not have the right to use.
• Circumvent, probe, or interfere with the security of the Platform.
• Reverse engineer, decompile, or attempt to extract our models or source code.
• Resell or provide access to the Platform to a third party without our written agreement.

Fees are set out in your order form or subscription plan. Unless that document says otherwise, fees are billed in advance and are not refundable.

We may change pricing with 30 days written notice, effective at your next renewal. You are responsible for any sales, use, or similar taxes, excluding taxes on our income.

Invoices not paid within 30 days may accrue interest at 1.5 percent per month or the maximum the law allows, whichever is lower, and we may suspend the Platform until the balance is settled.

Rome owns the Platform, including all software, models, interfaces, and documentation, along with every improvement to them. Nothing in these terms transfers that ownership to you.

You own the data you submit. You grant us a worldwide, royalty free license to host, process, and transmit that data as needed to run the Platform for you, and to use it in aggregated and de-identified form to improve our systems. Aggregated and de-identified data cannot be traced back to you or your counterparties.

If you send us feedback, we may use it without obligation to you.

Each party will protect the other party's non-public information with at least the care it uses for its own, and will not disclose it except to people who need it and are bound by similar obligations. These duties last five years from the date of disclosure, and indefinitely for trade secrets.

This does not cover information that is already public, that a party had before disclosure, that it develops independently, or that it must disclose by law, provided it gives notice where it is permitted to.

We encrypt data in transit and at rest, restrict access to the people who need it, and log access to production systems. Our handling of personal information is described in the Privacy Policy, which forms part of these terms.

No system is perfectly secure. We will notify you without undue delay if we become aware of a breach affecting your data.

Carriers are independent third parties. Rome sources, screens, and books them, but we do not own trucks and we do not control how a Carrier performs. Your agreement for the movement of freight is with the Carrier.

The Platform may connect to third-party services such as load boards, compliance databases, telephony providers, and transportation management systems. Those services operate under their own terms, and we are not responsible for their availability, accuracy, or acts.

The services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Platform will be uninterrupted or error free, that any rate it produces is the best rate available, or that any Carrier it books will perform. Output from an AI Agent is a recommendation and an action taken under the limits you set, not professional or legal advice.

Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if it was advised such damages were possible.

Our total liability arising out of or relating to these terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, to either party's indemnification obligations, or to liability that cannot be limited by law.

You will defend and indemnify Rome against third-party claims arising from your use of the Platform, your breach of these terms, your violation of law or regulation, the contact data you supplied, or your dispute with a Carrier or shipper. We will defend and indemnify you against third-party claims that the Platform infringes a United States patent, copyright, or trademark.

Either party may terminate for convenience with 30 days written notice, or immediately for a material breach that is not cured within 15 days of notice.

On termination, your access ends and any fees owed become due. We will help you export your data for 30 days after termination, after which we may delete it in line with the retention schedule in the Privacy Policy. Sections on intellectual property, confidentiality, disclaimers, liability, indemnification, and disputes survive.

These terms are governed by the laws of the State of California, without regard to its conflict of law rules.

Any dispute that the parties cannot resolve within 30 days of written notice will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in San Francisco, California, before one arbitrator. Judgment on the award may be entered in any court with jurisdiction.

Each party waives any right to bring or participate in a class, collective, or representative action. Either party may still seek injunctive relief in court to protect its intellectual property or confidential information.

We may update these terms. For material changes we will give 30 days notice by email or in the Platform. Continued use after the effective date means you accept the new terms. If you do not, you may terminate before they take effect.

These terms, together with your order form and the Privacy Policy, are the entire agreement between us and replace any earlier understanding on this subject. If a provision is unenforceable, the rest stays in force. A failure to enforce a right is not a waiver of it. You may not assign this agreement without our written consent, except to a successor in a merger or sale of substantially all assets. Neither party is liable for delay caused by events beyond its reasonable control. Nothing here creates a partnership, joint venture, or employment relationship.